TERMS AND CONDITIONS OF USE
GENERAL
This web
site of Hobirn, Inc. d/b/a Homegrown Hydroponics (hereinafter, the “Company”)
provides content (“Content”) for both the public and its customers. These Terms
of Use (these “Terms” or this “Agreement”) constitute a binding legal agreement
between you and the Company. By using this web site you are acknowledging that
you have read, understood, and agree to be bound by these terms and conditions
of use, as well as all applicable governing laws and regulations.
Acceptance: Your use of this
website and any Content constitutes your binding acceptance of these terms and
conditions, including any published changes or modifications made by the
Company. If at any time the terms and conditions of this agreement are no
longer acceptable to you, you should immediately cease to use the web site.
The Company reserves the right to change
or modify all or part of this agreement at any time, without prior notice,
effective immediately upon publication on this site. By using this site,
you agree to be bound by any such revisions and should therefore periodically
visit this page to determine the then current Terms and Conditions of Use to
which you are bound.
USE
Copyright: The Content is the
property of the Company or its licensors, and is protected by copyright and
other intellectual property laws.
Trademark:
The trademarks, service marks and logos (the "Trademarks") used and displayed on
this site are registered and unregistered Trademarks of
homegrown-hydroponics.com and others. Nothing on this site should be construed
as granting, by implication, or otherwise, any license or right to use any
Trademark displayed on this site without the written permission of the Trademark
owner. The Company enforces its intellectual property rights to the fullest
extent of the law.
Restrictions: Any
unauthorized use of any material contained on this site may violate copyright
laws, trademark laws, and various other regulations and statutes. Permission is
granted to display, copy or distribute and download the materials on this site
for personal, non-commercial use only, provided you do not modify the materials
and that you retain all copyright and other proprietary notices contained in the
materials. This permission terminates automatically if you breach any of these
terms or conditions or upon the request of the Company. You
agree not to reproduce, retransmit, photocopy, distribute, disseminate, sell,
publish, broadcast, or circulate Content to anyone without the express prior
written consent of the Company. You may use Content individually or within your
company, but copying and distributing Content to third parties from this web
site is forbidden.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not
signify our acceptance of your order, nor does it constitute confirmation of our
offer to sell. The Company reserves the right at any time after receipt of your
order to accept or decline your order for any reason or for no reason at all.
INTERNATIONAL ORDERS
For all orders which are shipped
outside of the United States, the customer is responsible for and all
international duties, tariffs and/or import fees which may be imposed. No order
may be cancelled or charged back as a result of the imposition of any
international duties, tariffs and/or import fees. As an international customer,
you acknowledge sole and full responsibility for all international duties,
tariffs and/or import fees, and understand and expressly agree that the Company
will not issue any refund under any circumstances because of circumstances
relating, directly or indirectly, to the imposition of any such international
duties, tariffs and/or import fees.
TYPOGRAPHICAL ERRORS AND
PRICING POLICY
In the event a product is listed at an incorrect price due to a typographical
error, entry error or error in pricing information received from our suppliers,
The Company shall have the right to refuse or cancel any orders placed for said
products. The Company reserves the right to cancel your order for any reason or
for no reason at all. The Company is not responsible for prices or pricing
errors on other websites. We will not honor incorrect prices listed on other
websites. The Company is not responsible for incorrect photographs or images –
such images are intended to be representative only. Actual product may vary in
color, shape or form.
SALES TAX
The Company withholds applicable sales tax for orders to be delivered to
addresses within Florida. Each customer shall be solely responsible for all
sales taxes, or other taxes, on orders shipped to any other location.
MARKETING AND ORDER COMMUNICATION
When you place an order with the Company, you agree that we have collected your
e-mail address for the sole purposes of communicating order status with you and
sending you occasional e-mail about product promotions or special offerings. You
have the ability to UNSUBSCRIBE to all promotional e-mail if you decide you do
not want to receive this type of information. As per our privacy policy, we
never give out or sell your information to any third party. Your information
stays with us securely and will not be sold.
The Company reserves the right to cancel any order for any reason. We will not
ship to addresses other than a registered billing address, and will cancel all
suspicious orders without notice.
REFUND POLICY
The Company provides custom goods in a timely
fashion. In this regard, custom manufacture of your product commences once an
order is placed. All units are custom built and custom parts are ordered for
each customer. Accordingly, all sales are final. Because every unit is custom
built and custom parts are ordered for each unit, the Company cannot issue a
full refund. If you cancel an order that you place within 48 hours after you
place it, we'll refund any deposit you make except a $500 cancellation fee. If you cancel the order after 48 hours, we will not
be able to issue any refund and you will be charged the full amount. This
non-cancellation policy is absolute, and if a partial order has been shipped,
you will not be able to cancel the remainder of the order. By placing an
order, you are warranting that you have studied and are familiar with all
product specifications and accept the goods with the understanding that they
conform to all requirements of space and design of the room in which the goods
are ultimately to be housed. The Company bears no liability whatsoever for
attempted chargebacks or return of non-defective goods.
LOST OR DAMAGED FREIGHT.
All goods are shipped via common carrier FOB –
Weston, Florida. Shipments of the Company’s products leave the factory in
perfect condition. While the Company assumes all freight charges, title to the
goods passes to the CUSTOMER at the moment that possession is taken by the
delivering carrier. If a product is delivered short or in a damaged condition,
it is the responsibility of the delivering carrier, and not the responsibility
of the Company. CUSTOMERS MUST TAKE CARE WHEN RECEIVING SHIPMENTS TO INSPECT
THE CARTONS AND THE MERCHANDISE FOR DAMAGE BEFORE SIGNING THE DELIVERY
RECEIPT. IT IS THE RESPONSIBILITY OF THE CUSTOMER TO COMPLETELY UNPACK THE UNIT
TO INSPECT FOR DAMAGE BEFORE ALLOWING THE DELIVERING DRIVER TO LEAVE. IN THE
EVENT OF ANY SHORTAGE OR DAMAGE, THE CUSTOMER MUST FULLY DESCRIBE SUCH SHORTAGE
OR DAMAGE ON THE BILL OF LADING PRIOR TO SIGNING FOR RECEIPT OF THE SHIPMENT.
FURTHER, IF A PRODUCT IS FOUND TO BE DAMAGED AFTER BEING REMOVED FROM ITS
CARTON, THE CUSTOMER SHOULD ASK THE CARRIER TO FILL OUT A “CONCEALED DAMAGE
REPORT.” IN THE EVENT OF ANY DAMAGE OR SHORTAGE, THE CUSTOMER SHOULD ALSO
NOTIFY THE COMPANY IMMEDIATELY. IF A SHORTAGE IS DETERMINED TO BE DUE TO
OVERSIGHT OR BACKORDER, THE COMPANY WILL, AT ITS SOLE EXPENSE, SHIP THE MISSING
PART(S) AS SOON AS IT BECOMES AVAILABLE. THE COMPANY DOES KEEP A STRICT
INVENTORY OF ALL COMPONENT PARTS THAT ARE SHIPPED WITH EACH ORDER; ACCORDINGLY,
WHILE THE COMPANY MAINTAINS A POLICY OF GIVING A GOOD FAITH BENEFIT OF THE DOUBT
TO THE CUSTOMER IN REPLACING MISSING COMPONENT PARTS, THE COMPANY RESERVES THE
RIGHT TO MAKE AN ULTIMATE DETERMINATION AS TO WHETHER A COMPONENT PART WAS SHORT
UPON DELIVERY DUE TO AN OVERSIGHT OR BACKORDER. IT IS IMPERATIVE THAT THE
CUSTOMER TAKE HEED THAT FAILURE TO INDICATE ANY SUCH SHORTAGE OR DAMAGE ON THE
BILL OF LADING OR TO REQUEST THAT THE CARRIER FILL OUT A ‘CONCEALED DAMAGE
REPORT” MAY RELIEVE THE CARRIER OF ALL LIABILITY AND RESULT IN THE CUSTOMER’S
BEARING THE LOSS OF SHORTAGES OR DAMAGES INCURRED IN TRANSIT. ACCORDINGLY, IT
IS IMPERATIVE THAT THE CUSTOMER THOROUGHLY EXAMINE THE SHIPPED GOODS PRIOR TO
ACCEPTANCE.
THE COMPANY IS NOT RESPONSIBLE FOR LOST OR DAMAGED
FREIGHT. FREIGHT CLAIMS MUST BE FILED AGAINST THE DELIVERING FREIGHT CARRIER
NAMING THE COMPANY AS A THIRD-PARTY BENEFICIARY OF THE CLAIM. DO NOT SEND
DAMAGED PARTS OR UNITS BACK TO THE COMPANY FOR REPAIR OR REPLACEMENT. UPON
ACCEPTANCE BY THE FREIGHT CARRIER OF A CLAIM FILED BY A CUSTOMER DIRECTLY
AGAINST IT AND INDEMNIFICATION FROM THE FREIGHT CARRIER’S INSURER, THE COMPANY
WILL RESEND REPLACEMENT PARTS OR UNITS.
IF A CUSTOMER REFUSES DELIVERY OF A SHIPMENT FOR ANY
REASON (INCLUDING, BUT NOT LIMITED TO, RECEIPT OF A SHIPMENT CONTAINING A
SHORTAGE IN PARTS), OR IF A SHIPMENT IS RETURNED TO THE COMPANY AS
UNDELIVERABLE, THE COMPANY WILL NOT ACCEPT ANY RETURNED GOODS AND WILL NOT ISSUE
ANY REFUND. FURTHER, THE COMPANY WILL AGGRESSIVE CONTEST ANY ATTEMPTED
CHARGEBACK (INCLUDING ATTEMPTED CHARGEBACKS FOR RECEIPT OF A SHIPMENT CONTAINING
A SHORTAGE IN PARTS). IN THE EVENT THAT A SHIPMENT IS REFUSED OR RETURNED
UNDELIVERABLE, THE COMPANY WILL CHARGE THE CUSTOMER FOR ANY ADDITIONAL FREIGHT
CHARGES THAT ARE INCURRED, INCLUDING ADDITIONAL FREIGHT CHARGES FOR SUBSEQUENT
SHIPMENT(S) OF AN ORDER TO A MODIFIED OR CORRECTED ADDRESS.
WARRANTIES
All of the Company’s units
contain an express 30-day warranty on all non-consumable parts.
The customer has 30 days from the date of delivery to
send back any broken components. In the event that any component does break
within 30 days from the date of delivery, the customer must send back the broken
component only, and the Company will replace the broken component. DO NOT SEND
THE ENTIRE UNIT BACK TO THE COMPANY FOR REPAIR. The warranty against component
breakage contained in this paragraph does not extent to component parts that
wear out, to wit: light bulbs, fans, and carbon filters. Upon the
expiration of the 30-day warranty provided by the Company against component
breakage, product components shall continue to carry the manufacturer’s warranty
and claims based on such extended warranties should be made directly through the
manufacturer.
This web site and the
advertisements appearing hereon fully detail the Company’s products to the best
of the Company’s ability. The Company warrants that the products which are
offered on its web site are clearly and accurately photographed and are
described and demonstrated with as much precision as is practicable.
Accordingly, the Company is not responsible and can not be held liable for
“buyer’s remorse” based on any misunderstandings a customer may have about the
Company’s products’ design or function.
The Company includes a
Hydroponics Basics booklet with every unit, as well as written instructions for
the use of individual components. The Company maintains a policy of providing
continuing free technical support by telephone throughout the life of its
products. The Company reserves the right to refuse to provide such technical
support if, in its sole discretion, it determines that a customer is abusive,
harassing, or unduly burdensome.
The Company expressly disclaims
all liability for personal injury or property damage resulting from the use of
our units.
By accepting a unit from the
Company, the customer warrants to exercise all reasonable care to abide by the
following common sense guidelines in the use of the product:
(1)
Ensure that there is a space of at six inches (6”) between the top of the plants
and the light, to avoid risk of fire;
(2)
Keep all exhaust and intake fans running at all times (24 hours a day, 7 days a
week) in order to prevent heat build-up;
(3) Do
not stick fingers in or near the fans;
(4)
Ensure that leaves are kept clear of fans;
(5) Do
not overload electrical outlets by plug-in of too many devices;
(6) Do
not allow the unit to run out of water;
(7) Do
not operate the unit in extreme hot or cold environments (i.e., the unit should
be operated at ambient temperatures between 30°F and 110°F;
(8) Do
not operate the unit in or around water spray, rain or ground water.
ALL OF THE COMPANY’S PRODUCTS
ARE SOLD FOR THE EXCLUSIVE PURPOSE OF GROWING CULINARY HERBS, FRUITS AND
VEGETABLES ONLY. THESE ITEMS ARE MEANT TO BE USED IN ACCORDANCE WITH ALL
APPLICABLE LAWS OF YOUR COUNTRY OR REGION. IT IS EXPRESSLY FORBIDDEN TO USE ANY
PRODUCT OBTAINED FROM THIS WEB SITE IN AN ILLEGAL MANNER, OR A MANNER OTHER THAN
WHAT THE PRODUCT WAS INTENDED FOR. IT IS ILLEGAL TO USE PRODUCTS PURCHASED FROM
THIS SITE TO GROW ILLEGAL PLANTS SUCH AS CANNABIS AND THE USE THEREFORE IS
STRICTLY FORBIDDEN. THE COMPANY DOES NOT ENDORSE THE GROWING OF ILLEGAL PLANTS
AND EXPRESSLY RESERVES ITS RIGHT NOT TO SELL ITS PRODUCT(S) TO CUSTOMERS
WHO MAKE KNOWN THAT THEIR INTENT IS TO USE THE PRODUCT FOR ILLEGAL PURPOSES.
THE COMPANY HIGHLY DISCOURAGES CUSTOMERS FROM MAKING VERBAL OR WRITTEN INQUIRY
PERTAINING TO THE GROWING OF ILLEGAL CROPS AND SHALL NOT RESPOND TO ANY SUCH
INQUIRIES. THE CUSTOMER WARRANTS TO USE ALL THE COMPANY’S PRODUCTS FOR THEIR
INTENDED PURPOSE AND EXPRESSLY INDEMNIFIES THE COMPANY FROM ANY AND ALL
LIABILITY ARISING FROM THE MISUSE, OR ILLEGAL USE, OF THE COMPANY’S PRODUCTS.
The Company will utilize its
best efforts to build and ship all units in a reasonably timely manner.
Customer understands and agrees that all units are custom built per order.
While most units ship in 7-12 days from the date that payment is received, it
could take up to 6-8weeks, or more, to ship special order and out of stock
items. In addition to the preparation time for completion of your custom order
prior to shipment, allow for up to five (5) days for crating and transit time
for delivery of your order. The Company’s Refund Policy (see above) expressly
applies to all orders, including special orders which require more than 1-2
weeks to complete and ship.
DISCLAIMER OF WARRANTY
IF GOODS ARE BEING PURCHASED FOR EXPORT, THE PURCHASER IS RESPONSIBLE FOR
OBTAINING EXPORT DOCUMENTATION FROM THE FEDERAL GOVERNMENT. IN ADDITION,
WARRANTIES ON EXPORTED PRODUCT MAY VARY, AND MAY EVEN BE NULL AND VOID. ANY AND
ALL LIABILITIES ARE ONLY FOR THE PRODUCTS PURCHASED. THIS WEB SITE AND THE
INFORMATION PROVIDED HEREIN ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO THE
APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS. THE
COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE,
VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR
OTHERWISE RESPECTING, THE MATERIALS OR PRODUCTS ON THIS SITE OR ANY SITES LINKED
TO THIS SITE. WE RESERVE THE RIGHT TO REFUSE ANY ORDER FOR ANY REASON WE DEEM
APPROPRIATE.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL
HOMEGROWN-HYDROPONICS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, HARM TO EQUIPMENT AND/OR
PERSONAL INJURY OR DEATH, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE
MATERIALS ON THIS SITE, EVEN IF THE COMPANY’S AUTHORIZED REPRESENTATIVE HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS
SITE RESULT IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF ANY ITEM, YOU
ASSUME ANY COST THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
PROMOTIONS
The Company maintains a “free
nutrients for a year” promotion. This means that the customer will receive one
package of nutrients at the time their unit is shipped. Additionally, customers
can receive more nutrients free of charge for up to one year from the date of
the original order. There is a $15 per package shipping and handling charge
which must be prepaid before additional nutrients are shipped.
The Company maintains a “free
mini-herb dryer” promotion as a perquisite as to all orders in an amount greater
than $1,200, exclusive of shipping and handling charges, which consist of units
involving motor freight (such as PC Grow Boxes and AeroGardens.
All company promotions are
subject to cancellation at any time and for any reason. Company promotions are
understood to consist of goods which are provided gratuitously to customers,
with neither benefit to the Company nor detriment to the customer; as such,
customer understands and agrees that it has no recourse against the Company
whatsoever as a result of the cancellation of any promotion.
TRANSMISSIONS
Any material, information or
idea you transmit to or post on this site by any means will be treated as
non-confidential and non-proprietary, and may be disseminated or used by the
Company for any purpose whatsoever. All personal data provided to the
Company will be handled in accordance with the Privacy Policy contained
herein. You are prohibited from posting or transmitting to or from this site
any unlawful, threatening, libelous, defamatory, obscene, scandalous,
inflammatory, pornographic or profane material or any other material that could
give rise to any civil or criminal liability under the law.
PRIVACY POLICY
The Company understands your privacy is important. The information we learn from
customers helps us personalize and continually improve your shopping experience
at Homegrown-hydroponics.com. We provide this notice in accordance with
applicable state and federal laws and because you are a current or potential
customer of the Company. This notice will help you understand what types of
nonpublic personal information - information about you that is not publicly
available - we may collect, how we use it and how we protect your privacy.
Here are the types of
information we gather.
Information You Give Us: We receive and store any information you enter on our
Web site or give us in any other way. You can choose not to provide certain
information, but then you might not be able to take advantage of many of our
features. We use the information that you provide for such purposes as
responding to your requests, customizing future shopping for you, improving our
stores, and communicating with you.
Automatic Information: We
receive and store certain types of information whenever you interact with us.
For example, like many Web sites, we use "cookies," and we obtain certain types
of information when your Web browser accesses homegrown-hydroponics.com. A
number of companies offer utilities designed to help you visit Web sites
anonymously. Although we will not be able to provide you with a personalized
experience at homegrown-hydroponics.com if we cannot recognize you, we want you
to be aware that these tools exist. Without cookies, portions of our site will
not function properly.
E-mail Communications: To help
us make e-mails more useful and interesting, we often receive a confirmation
when you open e-mail from homegrown-hydroponics.com if your computer supports
such capabilities. If you do not want to receive e-mail or other mail from us,
please adjust your communication preferences. We will send you emails regarding
your order, as needed to complete our obligation to you. Occasionally news
letters or updates may be sent if you selected to receive newsletters.
Subscriptions can be cancelled at any time by selecting unsubscribe.
We have policies and procedures in place to protect nonpublic personal
information about our customers.
We do not sell nonpublic personal information about our customers to third
parties, i.e., companies or individuals that are not affiliated with the
Company.
We do not disclose any nonpublic personal information about our customers to
anyone, except as permitted by law or for which you have provided your consent.
Our Privacy Policy applies to both current and former customers.
The
Company reserves the right to change any of its privacy policies and related
procedures at any time, in accordance with applicable federal and state laws.
You will receive appropriate notice if our privacy policy changes. This Privacy
Notice is provided to you for informational purposes only. You do not need to
call or take any action in response to this notice. We recommend that you read
and retain this notice for your personal files.
GOVERNING LAW
Any claim arising out of the use of this
site or transaction incidental thereto shall be governed by the laws of the
State of Florida, without regard to its conflict of laws rules, and Florida will
be the sole jurisdiction and venue for any litigation arising out of the use of
this site or arising from transactions incidental thereto. By agreeing to these
terms and conditions, you are consenting to personal jurisdiction in the State
of Florida. Venue for any legal action arising out of the use of this web site
shall be in the county or circuit courts of Broward County, Florida, or the
federal court of the Southern District of Florida.
ATTORNEY’S FEES
The prevailing party in any litigation in
connection with this Agreement will be entitled to recover from the other party
its costs and reasonable attorneys’ fees and other expenses, including any
expenses incurred as a result of the enforcement of any judgment.
NON-WAIVER
A party’s failure to enforce any
provision of this Agreement will not be a waiver of the provision or the right
to enforce it at a later time.
ENTIRE AGREEMENT
This Agreement sets forth the entire
understanding and agreement between you and the Company.
SEVERABILITY
If any
provision of this Agreement is held void or unenforceable, that determination
will not affect: (1) the provision's application in other circumstances; (2)
other provisions in this Agreement; or (3) this Agreement's validity or
enforceability as a whole.
HEADINGS
The use of headings is for convenience
and will not affect the interpretation of this Agreement.